A Triad-Based Contextualisation Approach For Understanding A Critical Issue
| dc.contributor.author | Lim, Chia Yean | |
| dc.date.accessioned | 2020-10-13T02:16:38Z | |
| dc.date.available | 2020-10-13T02:16:38Z | |
| dc.date.issued | 2016-01 | |
| dc.description.abstract | In software engineering field, there is a long-standing problem whereby the stakeholders were unable to correctly understand the software requirements and deliver the right solutions to resolve critical issues. This problem occurred because the contexts that were associated with the critical issues were often omitted, being presume preliminarily, or inaccurate. In this regard, the objective of this research is to propose a triad-based contextualisation approach that could assist the stakeholder to understand critical issue. The proposed contextualisation approach comprises three processes namely the context characterisation, context representation, and context interpretation. In a contextualisation process cycle, a context is first characterised by a set of stakeholder-driven criteria. The chosen set of criteria is then converted to a set of triads whereby a stakeholder is required to answer questions to form triad-based relationships for context representation. After undergoing the interpretation and personalisation processes, the outcomes of a contextualisation process cycle are a set of consistent triad relationships for representing a context to understand the critical issue and a set of inconsistent triad relationships for future contextualisation process deliberation. Unlike the existing context representation approaches which only focused on the positive outcomes, the proposed triad-based contextualisation approach covered both the positive and negative outcomes. The logical inconsistency detection stage in the question-answering process is proven to be a viable stage to depict various mental models of the stakeholder in order to acquire the right context for understanding the critical issue. On the other hand, the novelty of this research goes to the established conditions in each context are expressed in terms of relationships among the criteria and not merely the independent criteria as adopted by other existing contextualisation approaches. | en_US |
| dc.identifier.uri | http://hdl.handle.net/123456789/10411 | |
| dc.language.iso | en | en_US |
| dc.publisher | Universiti Sains Malaysia | en_US |
| dc.subject | Critical issue | en_US |
| dc.title | A Triad-Based Contextualisation Approach For Understanding A Critical Issue | en_US |
| dc.type | Thesis | en_US |
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