Total Productive Maintenance (Tpm) And Socio• Technical Aspects From Malaysian Manufacturing Industries Perspective
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Date
2006-05
Authors
MOHD SHALAHIM, NURUL SHAHIDA
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Abstract
Maintenance is a vital function in manufacturing industries. Manufacturing
industries are exposed to newer and rapidly changing paradigms. A well-conceived
maintenance strategy such as Total Productive Maintenance (TPM) should deserve more
attention by the manufacturing plants. Apart form that, the socio-technical aspects also
playas an important role in the organisations. Referring to the above matter, this study
investigates the interrelatedness between two TPM practises; Autonomous Maintenance
(AM) and Planned Maintenance (PM) with ten socio-technical aspects which are: [1)
confidence; [2) leadership; [3) communication; [4] motivation; [51 teamwork; [6) attitudes;
[7] training; [81 empowerment; [91 ownership; and [10) job enrichment. This study was
conducted in three phases. In the first phase, the level of knowledge and understanding of
TPM practices was investigated via random postal survey of 200 Malaysian manufacturing
companies. The response rate was 22.5%. Spearman Rho Product-Moment Correlation
Analysis was used for the hypotheses testing. The results showed that the level of
knowledge and understanding of TPM practices among the respondents is categorised as
average mode. However, the results also showed that only 4.4% of the respondents were
certified with TPM Awards certification. Thus, it shows that demanding quality in
maintenance practices is still a far cry. Lack of structural format in TPM implementation is
the major factor for this state. In the second phase, which is a case study, research on two
TPM practices which are AM and PM and ten socio-technical aspects stated above was
performed in a manufacturing company. The company was selected based on the highest
marks scored in the respondents rank and is awarded with TPM Awards certification. Data
was gained from the employees whose directly involved with machine maintenance by
using a questionnaire method. Thirty questionnaires were distributed to the employees
and the response rate was 83.3%. The results showed that the main constructs, namely
AM and PM are significantly correlated with ten socio-technical aspects studied. In both
phases of questionnaire survey, data was analysed using statistical software called
Statistical Package for Social Science (SPSS) version 12.0. The third phase which is the
evaluation of Failure Modes and Effects (FMEA) form is executed after the data has been
analysed in second phase. As for the result, the FMEA form is designed to correspond
with socio-technical aspects mentioned above and to enhance maintenance systems in
Malaysian manufacturing companies, particularly.
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Keywords
Total Productive Maintenance (Tpm) And Socio• Technical Aspects , From Malaysian Manufacturing Industries Perspective