AN INNOVATIVE SYSTEM TO MONITOR E-MAIL SYSTEMS ENVIRONMENTS USING ACTIVE MONITORING
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Date
2010-06
Authors
HUSSEIN ALBAZAR, HUSSEIN ABDELRAHMAN
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Abstract
In recent times, E-mail systems are essential in fulfilling all correspondences in
various fields of our lives such as the education, trading, marketing, commerce and
other businesses as well as personal communications via the Internet Therefore,
millions of E-mail messages are exchanged on a daily basis all around the world. The
need for these E-mail messages to be delivered is hindered by certain failures within
the E-mail systems and requires proper monitoring. Therefore, the principal aim of
this research was to introduce an E-mail monitoring system which is able to monitor
and detect those failures.
The system proposed is an Active E-mail Monitoring System (AEMS), designed to
monitor and detect E-mail system ~ervices failure under any E-mail system platform.
AEMS consists of a set of monitoring algorithms based on the active monitoring,
which are capable of monitoring the three major E-mail system components (E-mail
server, DNS server, E-mail gateway), E-mail system functionality and services
availability.
These components (E-mail server, DNS System, E-mail gateway) are working
together to provide E-mail system services of sending and receiving E-mail messages
over the Internet. It is concluded based on the results of this study that; AEMS
proved to be significantly capable of monitor the E-mail system components (E-mail
server, DNS system, E-mail gateway) and detecting any failures related to those
components and provides a basis for E-mail monitoring systems techniques. AEMS
consists of a set of monitoring algorithms, each of which will provide testing results
and these results will be stored in the system's database used to produce user view
behavior of the monitored component. AEMS system is able to alert the network
administrator about the services failures in the event that the E-mail server has any
problems, and works without any special requirements or conditions. AEMS have
been implemented to monitor many E-mail systems in a real-working environment
and the monitoring results have proven its ability to work and detect the service
functionality problems.
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Keywords
INNOVATIVE SYSTEM , E-MAIL SYSTEMS