The relationship between the perceived leadership styles of managers and employee job satisfaction in a major cable manufacturer in Malaysia

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Date
2004-09
Authors
Yeoh, Mei Kwai
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Publisher
Universiti Sains Malaysia
Abstract
According to Warren Bennis(1984), managers are people who do things right, while leaders are people who do the right thing. This means that managers do things by the book and follow company policies, while leaders follow their own intuition, which may in tum be of more benefit to the company. A leader is more emotional than a manager. To be an effective leader, our people must have trust ill us and they have to be sold on our vision. Kom-Ferry Intemational, an executive search company, perfonned a survey on what organizations want from thenĀ· leaders. The respondents said they wanted people who were etllical and who conveyed a strong vision of the future. In any organization, a leader's actions set the pace. Tills behaviour wins trust, loyalty, and ensures the organization's contilmed vitality. One of the ways to build trust is to display a good sense of character. Character is the disposition of a person, made up of beliefs, values, skills, and traits. The central theme of this study is to determine the leadership style of managers as perceived by employees in a major local cable manufacturer, Leader Universal Holding Berhad (LUH) . A survey had been carried out and a random sample of 80 was chosen. The Statistical Package for the Social Sciences (SPSS) was used to analyse the data. The results obtained from the analysis shows that there is a significant relationship between the leadership style of managers as perceived by employees, and employee job satisfaction.
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Keywords
Relationship between the leadership
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