Publication:
Knowledge Management Orientation And Business Performance: The Mediating Roles Of Service Quality And Relationship Quality

Simple item page
dc.contributor.authorAbdul Rahman, Baharom
dc.date.accessioned2025-02-24T06:27:32Z
dc.date.available2025-02-24T06:27:32Z
dc.date.issued2008-11
dc.description.abstractThis study proposes Service Quality and Relationship Quality as mediators that, if properly undertaken, would reflect an aspect of the organization's performance, which, in the end, improved business performance. This document explains the research model and its empirical testing in a sample from the manufacturing and service industries in Malaysia.
dc.identifier.urihttps://erepo.usm.my/handle/123456789/21148
dc.language.isoen
dc.subjectKnowledge managment
dc.subjectBusiness
dc.titleKnowledge Management Orientation And Business Performance: The Mediating Roles Of Service Quality And Relationship Quality
dc.typeResource Types::text::thesis::doctoral thesis
dspace.entity.typePublication
oairecerif.author.affiliationUniversiti Sains Malaysia
Files
Collections
Pusat Pengajian Pengurusan - Tesis