Pusat Pengajian Pengurusan - Tesis
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- PublicationTotal Quality Management In Service Industry(1998)Remeli, RozimiThis study argues that within the service industry a model built upon the TQM approach to management can be a dominant factor in guiding the organization to an effective means of becoming competent . This article examines the relationship, if any, between the critical factors ofTQM and the firms' Total Performance in service industry.
- PublicationPerception Of The Effectiveness Of In-House Training Program On Production Supervisors And Operators(1998-04)Swaminathan, ArunasalamThis study attempted to identify the effectiveness of in-house training program on two groups of production supervisors and operators from a manufacturing industry with the moderating effects of age, gender, educational level, working experience, marital status, residence and course duration.
- PublicationCorporate investment inefficiency of Chinese firms: The roles of government subsidies, political connections and ESG performance(2024-03)Wang, XiaoqianThis study aims to investigate the impact of government subsidies and political connections on corporate investment inefficiency in overinvestment and underinvestment scenarios, as well as the moderating role of ESG performance on the relationship between government subsidies, political connections and investment inefficiency in China, using an unbalanced panel dataset of 29,596 firm-year observation of Chinese listed firms for the period 2011-2021.
- PublicationCeos Early Life Experience And Corporate Social Responsibility: Evidence From Listed Companies In China(2024-02)Liu, YanzhaoUsing a sample of 6,008 firm-years observations on public listed companies in China from year 2010 to 2019, this study examines the impact of CEO’s early life experiences on firms’ CSR taking. The regression results show that CEO’s early life experiences have a significant influence on firm’s CSR taking.
- PublicationThe Influence Of Strategic Orientation And Competitive Advantage On Export Performance: A Study Among The Manufacturing Smes In Malaysia(2024-03)Zainal Abidin, Nurul IllahiThe objectives of this study, data is obtained from the top management of SMEs in the manufacturing industry operating in the Malaysian Peninsular. The SMEs are owned by a sole-proprietor, partnership and private limited who has experience in international markets as certified by the Federation of Malaysian Manufacturers Agency and the Malaysian Foreign Trade Development Association.