Pusat Pengajian Pengurusan - Tesis

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    Employee Innovative Behavior: The Influence Of Inclusive Leadership, Psychological Safety And Work Engagement And The Mediating Role Of Creative Self Efficacy In Chinese E-Commerce Companies
    (2024-11)
    Zhang, Jiaqi
    Employee innovative behavior significantly impacts both productivity and organizational efficiency. In the rapidly expanding and highly competitive chinese e-commerce sector, companies face the challenge of sustaining innovation amidst intense market pressures. Traditional management practices often fail to address the dynamic and evolving needs of employees, leading to suboptimal engagement and diminished creative output. This gap underscores the necessity for a deeper understanding of how leadership styles and organizational factors influence employee innovation. Developing effective strategies for fostering creativity and maintaining high performance is essential for sustaining a competitive edge in this industry. This study investigates the effect of inclusive leadership—specifically its dimensions of openness, availability, and accessibility—alongside psychological safety and work engagement on employee innovative behavior in chinese e-commerce companies. It also examines the mediating role of creative self-efficacy in these relationships. The theoretical framework of this research is grounded in social cognitive theory and social exchange theory.
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    The Influence Of Ceo Demographic Characteristics On Enterprise Innovation In China’s Manufacturing Industry: The Moderating Effects Of Firm Size And Age
    (2024-09)
    Zhang, Tingting
    Manufacturing industry, as the foundation of the national economy, is considered to play a crucial role in a country's social and economic development. The CEO is the soul of the enterprise and is crucial to improving enterprise innovation and thereby enhancing its core competitiveness. The ability of the manufacturing industry to innovate is a matter of concern to high-quality economic development and the overall strategy to rejuvenate the Chinese nation. The purpose of this study is to explore the impact of CEO demographic characteristics on enterprise innovation in the manufacturing industry. At present, there is a lot of research on the demographic characteristics of CEOs and enterprise innovation in academic circles, but the results of the research are mostly inconsistent, and the characteristics of the research are one-sided. Therefore, this study seeks to comprehensively study the impact of CEO demographic characteristics on enterprise innovation. To understand this issue more deeply, this study further divides CEO demographic characteristics into three different characteristics, namely CEO gender, CEO age and CEO education, to explore whether different characteristics have different impacts on enterprise innovation.
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    Stochastic Multi-mode Resource-constrained Project Scheduling Problem Under Resource Calendar And Risk-net Present Value.
    (2024-09)
    Zhang, Qian
    Due to the uncertainty phenomenon, the stochastic multi-mode resource-constrained project scheduling problem (SM-RCPSP) has become a significant research problem. SM-RCPSP is scheduling activities with multiple execution modes under resource supply and activity priority relationship constraints in the stochastic environment based on non-linear programming theory and multi-objective programming theory. The first objective of this thesis is to build a Time-Cost Trade-off Model for SM-RCPSP under a fixed resource calendar by minimizing the project completion time and cost. Assuming that the activity duration is the stochastic variable, a Time-Cost Trade-off Model is constructed under the fixed resource calendar, resource supply, execution mode, and priority relationship constraints. The second objective of this thesis is to build a Markov Chain Model for SM-RCPSP under a stochastic resource calendar by minimizing the project completion time and cost. Assuming that the activity duration is the stochastic variable and the Markov chain is used to describe the stochastic resource calendar, a Markov Chain Model is constructed under the stochastic resource calendar, resource supply, execution mode, and priority relationship constraints. The third objective of this thesis is to build a risk-net present value trade-off model for SM-RCPSP by minimizing the project condition net present value at risk and maximizing NPV. Assuming that the activity duration and cash flow are stochastic variables, a Risk-NPV Trade-off Model is constructed under resource supply, execution mode, priority relationship, and deadline constraints.
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    Total Quality Management In Service Industry
    (1998)
    Remeli, Rozimi
    This study argues that within the service industry a model built upon the TQM approach to management can be a dominant factor in guiding the organization to an effective means of becoming competent . This article examines the relationship, if any, between the critical factors ofTQM and the firms' Total Performance in service industry.
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    Perception Of The Effectiveness Of In-House Training Program On Production Supervisors And Operators
    (1998-04)
    Swaminathan, Arunasalam
    This study attempted to identify the effectiveness of in-house training program on two groups of production supervisors and operators from a manufacturing industry with the moderating effects of age, gender, educational level, working experience, marital status, residence and course duration.