The Relationship Between Environmental Management Practices (EMP) And Hotel Performance: EMP Drivers And The Moderating Role Of Perceived Benefits
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Date
2007
Authors
Al-Shourah, Abdallah Ahmad
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Abstract
This study is primarily an investigation of hotel performance from the perspective of
environmental management practices (EMP). The basic aim of this research is to
determine Malaysian hotels' adoption of environmental management practices and
its impact on performance. In addition, the role of perceived benefits as a
moderator of the said relationship is investigated. An attempt is also made to
identify new antecedents that drive hotels to increase their extent of environmental
management practices. The population of this study consists of four and five star
hotels with questionnaires being the main source of data collation. A survey
research design was developed and data was collected from 158 among 4 and 5
stars hotels across Malaysia. The findings of this study were based on
interpretation from statistical analyses, namely multiple and hierarchical regression
analyses. A positive influence between the extent of environmental management
practices and hotel performance was evident from the findings. In terms of
moderating influence, it was found that the relationship between EMP and hotel
performance is contingent upon the perceived benefits of management practice. It
was noted that the impact of EMP on hotel performance will be greater if hotels
perceived that the outcome of adopting a set of environmental practices will bring
about significant benefits. Out of the five independent variables, only employee
recognition did not exhibit any influence on practices of environmental
management. The rest, which are hotels' environmental values, top management
support, regulations and competitive legitimacy, were found to influence EMP.
Specifically, top management support had the greatest impact on the adoption of
EMP. One of the managerial implications is for hotels to realize that the degree of
the impact of EMP on hotel performance is dependent on the role of top
management in championing environmental causes.
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Keywords
Environmental Management Practices (EMP)