It competency and firm performance: The role of organizational learning capability in Indonesian manufacturing firms
| dc.contributor.author | Hasan, Alizar | |
| dc.date.accessioned | 2017-07-04T04:02:58Z | |
| dc.date.available | 2017-07-04T04:02:58Z | |
| dc.date.issued | 2008-10 | |
| dc.description.abstract | To date, the impact of information technology (IT) on finn performance remains debatable, because some results of previous studies have high variations. The variations of result are caused by diversities in the conceptualization of the key constructs and their interrelationship and the exclusion of intangible effect of IT on performance. The multiple theoretical paradigms have also been employed by researchers in investigating the relationship between IT and firm perfmmance and they caused the problem of linking IT to firm performance to become rather complex. Scholars argued that the unified theoretical framework based on the resource-based view (RBV) should be developed in order to integrate the various elements of research into a single framework. Further, IT alone may not generate a sustainable advantage, because it can be easily imitated by competitors. However, the advantages should be protected by embedding it in an organization through complementary and co-specialized resource. Since studies on the impact of IT on finn perfonnance by using indonesian firms are few in the literature, this study is very timely, as such infom1ation is lacking in the Indonesian enviroment. This research developed a framework in which firm perfonnance is the dependent variable, IT competency is an independent variable with the co-specialized resources (IT object, IT knowledge, and IT operations) and the organizationalleaming capability is the complementary resource (mediate the relationship between IT competency and firm performance). This research also investigated the role of the knowledge strategy (codification and personalization) as moderating variable. This research used the quantitative approach (the positivism paradigm), and data was collected through mailed questionnaires to CEOs of large manufacturing firms in Indonesia. Finally, a total of 192 responses were used for this study. Multivariate data analyses were then conducted. The findings revealed: 1. IT competency positively and significantly influences overall firm performance (profitability, ROI, customer retention, and sale growth) and organizational learning capability. 2. Organizational learning capability is an important determinant of overall firm performance whereby it positively and significantly influences overall performance. Each of the four dimensions of organizational learning capability fully and partially mediates the relationship between IT competency and overall firm performance. The mediating effect of knowledge transfer and integration is the highest variance, followed by openness and experimentation, managerial commitment, and systems perspective. 3. The impact of IT competency on the organizational learning capability is moderated by both codification and personalization strategy. The moderating effect of the codification strategy is higher than the moderating effect of personalization strategy. | en_US |
| dc.identifier.uri | http://hdl.handle.net/123456789/4086 | |
| dc.language.iso | en | en_US |
| dc.publisher | Universiti Sains Malaysia | en_US |
| dc.subject | Information technology (IT) | en_US |
| dc.title | It competency and firm performance: The role of organizational learning capability in Indonesian manufacturing firms | en_US |
| dc.type | Thesis | en_US |
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