The Influence of Supply Chain Management (SCM) Practices on Organizational Performance: Knowledge Management Processes as Mediator
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Date
2011-12
Authors
Cheng, Choon Ho
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Abstract
This research was aim to study on the impact of supply chain management practices
toward organizational performance and investigate whether knowledge management processes
serves as a mediator in determined on the above relationship. Seven dimensions of supply chain
management practices were used to investigate on the impact of two difference dimensions in the
organizational performance while three dimensions of knowledge management processes were
us.ed to test on the mediator effect toward the above relationship. Qua.lltitative method was
applied with data were obtained via questionnaires from a sample of 138 manufacturing
companies listed in the Federation of Malaysia Manufacturers (FMM). Factor analyses were
used to confirm on the factor structure, initial validity and interrelation of the variables while
hierarchical regression was used to examine the relationship between predictor variables and
criterion variables. Result showed that SCM practices of information sharing, quality of
information sharing and lean practices were positively related to organizational financial and non
financial performance. Three dimensions of knowledge management processes were found to be
mediated the relationship between information sharing, quality of information sharing and lean
practices toward organizational non financial performance. However, only one knowledge
management processes of knowledge application was found to be partially mediates on the
relationship between SCM practices. of customer relationship, information sharing, quality of
information sharing and lean practices on organizational financial performance. The theoretical
implication of the study provided a better understanding on the factor that influenced on
organizational performance and practical implication enable practitioners to be more adopted on
the practices that can help on influencing the organizational performance. Recommendation over
future research included others measurement items were discussed as well in the end of the study.
Description
Keywords
Supply Chain Management (SCM) , Knowledge Management