Pusat Pengajian Siswazah Perniagaan - Tesis

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    The Effect Of Green Information Systems On Energy Efficiency And Low Carbon Footprint: Mediating Effects Of Green Supply Chain Integration
    (2015-05)
    Teoh, Tek Woei
    The Industrial Revolution altered the society and also the relationship with the environment and the society, increasing the natural resources consumption such as the fossil fuels in order to meet the pace of development of new products introduction. This has created harmful products from the manufacturing process such as excess carbon emission, pollution and also depletion of the natural resources which lead to increase energy prices globally. Lately, concern and focus for the environment has motivated the manufacturing industry to lead a proactive role towards greener manufacturing practices and towards more environments sustainable. With all the issues and challenges facing toward environment sustainability, there was a need to raise the awareness of the important role of information systems and supply chain integration in leading towards better environmental performances among all the manufacturing firms in Malaysia. This study thus carried out to further extend the research model of green information systems and green supply chain integration implementation impact towards energy efficiency and low carbon footprint of firms in Malaysia. An online survey is administered to manufacturing industry in Malaysia. Total 159 data were analyzed using the structural equation modeling with Smart PLS 3.0. Analytical results demonstrated that green information systems and green supply chain integration play a crucial role towards better energy efficiency and low carbon footprint. This study presents the practical implication for practitioners which underlined a need to greening their supply chain integration and information systems.
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    Perceived Organizational Creative Climate In Determining The Work Innovativeness Among Information Technology Engineers In Taiwan : Knowledge Acquisition Capability As A Mediator
    (2014)
    Ho, Mei Yan
    The purposes of this study were to (i) examine the direct effect of organizational acquisition capability serves as a mediator in the above direct relationship. Work innovativeness and knowledge acquisition capability were conceptualized as unidimension. Organizational creative climate consists often dimensions: freedom, idea support, trust/openness, playfulness/humour. idea time. challenge. dynamism/liveliness, debates. conflicts and risk taking. The hypothesized relationships were tested using a sample of 253 respondents. The SPSS and SmartPLS (Partial Least Square) software were used for data analysis. The findings revealed that idea support. trust/openness, playfulness/humour and idea time) had significant positive influence whereas another five dimensions (challenge, dynamism/liveliness. debates, conflicts and risk taking) were not significant with work innovativeness and knowledge acquisition capability. Besides, the knowledge acquisition capability was found to be significant positively related to the work innovativeness. Knowledge acquisition capability was significantly mediated on the direct relationships between freedom and work innovativeness; idea support and work innovativeness; trust/openness and work innovativeness; playfulness/humour and work innovativeness; and idea time and work suggestions for future studies are also discussed.
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    The Effects Of Organizational Behaviour On Employee Job Satisfaction Affecting Information Technology Investments In Global Banks
    (2014)
    Terry, Leong Kian Seong
    This study examines the effects of 2 strategic areas of organization behaviour, namely organizational culture and organizational politics on employee job satisfaction. It assesses how these 2 areas of organizational behaviour could affect the outcome of the employee job satisfaction in order to maximize profits and business growth through IT investments for global banks. To attain its objectives, this study utilized quantitative approach by distributing survey questionnaire to the individuals who have at least 2 years and above working experience with global banks having presence in Malaysia and Singapore. A total of 76 usable responses were received. This study revealed a focus of Employee Job Satisfaction, 2 categories of Organizational Culture (Motivators & Hygiene Factors) and 3 categories of Perception of Organizational Politics (General Political Behaviour, Going Along to Get Ahead & Pay and Promotion). The results of the survey indicate that the presence of both Organizational Culture factors, Motivators & Hygiene Factors, have positive effect on Employee Job Satisfaction. On the contrary, there is a negative correlation of Perception of Organizational Politics with Employee Job Satisfaction.
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    Productivity Without Sacrificing Taste: A Case Study Of Robot Interface In Singapore Fast Food Restaurant
    (2014)
    Mathath, Anas
    The purpose of this research is to understand the application of robotic automation in a Chinese fast food restaurant in Singapore. Labor shortage is the key issue faced by Singapore food service sector. The objective of this study is to identify the potential benefits of robotic automation in restaurant and how it boosts the productivity by reducing reliance on manpower. In this study, Ruyi, a Chinese fast food restaurant has been chosen to examine the potential benefits of robotic wok for food preparation and the issues associated with the automation. The utilization of robotic wok was able to reduce the labor costs and hence raise the productivity. However, automated food preparation was unable to meet the preference of the customers. This research uses the case study method to examine the issue associated with robotic interface in the food preparation. Failure to deliver consistent quality and tasty foods was identified as the root cause of the issue as a result of inconsistent Benchmarking, Service blueprint and Tows analysis were used to answer research issues. This study proposes the appropriate use of robotic machine to design the work process without creating any odds for customer complaints. Using the benchmarking analysis, existing issues with the automation issues can be improved by following the productivity and reduce manpower after installing the semi automation. x questions posted in the study. Recommendations were put forward for the identified operation of benchmark restaurants. Tung Lok group was able to achieve work design and the absence of quality check. Analysis tools such as Ishikawa,
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    A Study On Determinants Of Sexual Harassment Among Female Employees And It’S Effect On Turnover Intention & Work Engagement
    (2014-05)
    Idris, Jismanisa
    Sexual harassment is a misconduct behaviour that affects the wellbeing and productivity on an organization and it was an extremely detrimental, time consuming and a mojor cause of workplace tension and job dissatisfaction. Thus, this study intends to give an overview on what is the sexual harassment and to identify the determinants Organization Climate (Organization’s Responsibility, Organization’s Policy and Training), Leadership Skill, Personalities (Neurotism, Agreeableness, Openness, Conscientiouness and Exteroversion) and Job Insecurity of Sexual Harassment among female employees and the effect of Sexual Harassment on Turnover Intention and Work Engagement. Data were collected from 151 female employees in various workplace and profession in Penang with outcomes, this study designed to examine the Organization Climate (Organization’s Responsibility, Organization’s Policy and Training), Leadership Style, Personalities (Neurotism, Agreeableness, Openness, Consciencetioness and Extroversion) and Job Insecurity as a physical outcomes of sexual harassment among female employees in the workplace. Further to that, this study also designed to examine the links of Sexual Harassment toward Turnover Intention and Work Engagement. In addition, the finding reveal that there are positively related but note significate for Organization’s Responsibility, Organization’s Policy and Agreeableness to Sexual Harassment which shows that the commitment and support of the organization to stop sexual harassment in organization. Findings also revealed that the sexual harassment has significantly related to Turnover Intention and also Work Engagement. xiii twelve hypotheses were formulated in order to achieve the objective of the study. As an