Environment Management Practices for Hotels in Malaysia: Stakeholder Perspective
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Date
2011-10-31
Authors
HOOI, TANG YEE
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Abstract
Tourism has been the focus industry in Malaysia in recent decade as it emerged not only
contributes in foreign exchange income but also create employment opportunities. Malaysia has
an advantage in tourism due to her attractive natural environment. Due to the factors that
supporting the growth of the tourism industry, the numbers of hotels are on the rise. On the other
hand, with higher demand for hotels, the more the hotel will be built and the larger amount of
resource will be consumed. In long term, by damaging this valuable environmental and
economic potential, it will destruct the growth of the tourism i:1dustry making it unsustainable.
Pressures that demand the business corporation to address the environmental issues are grovving.
Companies, which are also belongs to a huge part of the society are therefore required to involve
more serious than ever in environment practices in order to be sustainable.
This is an exploratory study that seeks to understand about the level of environmental
management practices (EMP) for hotel in Malaysia; as \Veil as the benefit which brought in by
the implementation of EMP. Stakeholder theory been applied in this study to assess the roles and
influences of stakeholders with respect to environmental management practices (EMP) for hotel
in Malaysia. Subsequently hotelsĀ· perfom1ance which results by E.\-IP adoption is also been
assessed. This is a cross section study with survey done among the hotelsĀ· top management. The
tindings from this study suggest that the le\ el of EMP adoption am on~ the hotels in \lalaysia is
moderately lov,. Internal and external stakd1older int1uences _~n F\1r ~H.i:._'Pti,m t~)r lwtel are not
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strong. From the survey however, adoption of EMP is indeed able to contribute to a significant
gain in terms of both financial and non-financial benefit. This study implied that among the hotel
industry \vhich is associates with servicing, environmental management is still at infancy stage if
compared with manufacturing industry. As the result of different in nature in terms of resource
consumption and environmental impact for hotel industry. the driving pressures from
stakeholders arise at different perspective with different urgency and intensity.
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Keywords
Environment Management Practices for Hotels in Malaysia