Performance measurement in higher education: a case study of University of Khartoum/Sudan
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Date
2014
Authors
Abdalla Alboushra, Marwa
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Abstract
The main objective of this study is to gain an understanding and to explain the design and use of the performance measurement practices in the University of Khartoum in the Republic of Sudan. A case study approach has been adopted in this study. The findings of this study were informed by the New Institutional Sociology Theory. The case findings have revealed that governmental laws and regulations are among the main factors influencing the University’s adoption of performance measurement (PM) practices. However, there are several challenges faced by the University of Khartoum in implementing effective PM practices. These challenges include: (1) an absence of clear strategies and plans to translate the mission and vision of the University into workable programmes; (2) the resistance to changes in an already established system of administration; (3) insufficient governmental funding; and (4) the lack of competent personnel in the field of quality and self-valuation. Therefore, it appears that the process of adopting PM practices in the University has only been carried out in a ceremonial way to respond to external pressures rather than being fully implemented in the University’s management practices.