The relationship between job characteristics and job satisfaction toward affective commitment: the case of engineers in Sepakat Setia Perunding Sdn. Bhd.
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Date
2010-04
Authors
Wong, Siew Lee
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Abstract
Organizational commitment has been extensively researched as an important factor in
employee retention and motivation. According to Meyer and Allen (1991), affective
commitment is a sense of belonging and identification that increases their involvement in
the organization’s goal and their desire to remain with the organization as thus, it was
considered as an important determinant of dedication and loyalty. As an engineering
consulting firm in this highly competitive service industry, employees are the most
important asset which needs to be retained in the organization. The purpose of the research
is to reveal the factors influencing the affective commitment among the engineers in
Sepakat Setia Perunding Sdn. Bhd. (SSP). The hypotheses developed in this study are “Job
characteristics are significantly related with affective commitment” (H1) and “Job
satisfaction is significantly related with affective commitment” (H2). The research
methodology chosen for this study was a quantitative, non-experimental, survey analysis,
which was used to evaluate the relationship between an independent variable (job
satisfaction and job characteristic) and another dependent (affective commitment among
SSP’s engineers). The measurement instruments involved in this study consists of Job
Diagnostic Survey, Minnesota Satisfaction Questionnaire and Meyer and Allen (1997)
Affective Commitment Scale to assess the job characteristic, job satisfaction and affective
commitment respectively. There are 93 engineers in SSP has taken part to this survey.
Result of analysis shows that both job characteristic and job satisfaction are statistically
significant related to affective commitment. Thus, this study suggested that engineers with
higher value of job characteristic and perceived higher job satisfaction tends to feel more
emotionally attached with the organization.
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Keywords
Business Administration , Job Characteristics , Job Satisfaction , Affective Commitment