The roles and functions of the nurses in one-stop crisis centre: a qualitative study
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Date
2008-04
Authors
Shan, Chua Woan
Journal Title
Journal ISSN
Volume Title
Publisher
Pusat Pengajian Sains Kesihatan, Universiti Sains Malaysia
Abstract
In response to high incident rate of violence against women, One Stop Crisis Center,
OSCC, is established to meet the needs of victims and provide them with appropriate
care in the aftermath. The center deals with victims of domestic violence, sexual assault
as well as child abuse. This paper is to study the roles and functions of nurses who dealt
with victims of abuse/violence in OSCC. A guideline questionnaire is developed for
guidance purpose in the interview regarding current levels of knowledge, the skills
needed to be mastered, and the obstacles for the achievement of effective crisis
intervention as well as the perception of the training needs of the nurses to identify their
understanding of their roles and responsibilities in handling the cases of abuse and
violence. Each respondent is interviewed in depth to gain the data. The data is collected
by recording and writing down manually. Data shows that the OSCC nurses play many
roles in handling the case. The nurses manage the victim/survivor and the flow of the
case. They interact and collaborate with multiple agencies including physicians, law
officer and social worker. They help to prepare the victim/survivor physically and
psychologically in routine assessment and evidence collection. The procedures done are
documented and they are always standby to be called to testify in the court. Their roles
are extended to follow care in the clinic. As a conclusion, the research explores the roles
and functions of nurses in OSCC as well as provides useful suggestions for future
nursing development and the improvement of the services delivered by other OSCCs in
Malaysia.
Description
Keywords
Sexual assault