The Relationship Between Job Stress Factors And Job Satisfaction Among Nurses In Hospitals Surabaya
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Date
2015-08
Authors
Priyantini, Dwi
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Abstract
Employee’s job satisfaction is an important element for the maintenance of the workforce of any organization. However, some common job stressor across nursing and
other health care professionals influence job satisfaction. Therefore, this cross-sectional study was conducted to determine the relationship between the job stress factors and job
satisfaction among nurses in the Hospital in Surabaya, Indonesia.
A probability sampling design in the form of simple random sampling method was used. The study was conducted in Hospitals in Surabaya, Indonesia. A selfadministered questionnaires of job stress factors includes interpersonal conflict (ICAWS), organizational constraints (OCS), quantitative workload (QWI) and the outcome variable was job satisfaction (JSS) distributed to 193 respondents. A pilot study consisted of 30 nurses, Indonesian version questionnaires indicated a good reliability
and validity, with the Cronbach’s Alpha 0.77 for ICAWS, 0.88 for OCS, 0.91 for QWI
and 0.77 for JSS.
The relationship between variables were analyzed using Pearson’s correlations. The results showed that there were significant relationship between interpersonal conflict (r = -.23, p < 0.05), organizational constraints (r = -.31, p < 0.01) and job
satisfaction. Meanwhile correlation result found that there was no significant
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relationship between quantitative workload and job satisfaction (r = -.02, p > 0.05).
Based on multiple regression analysis revealed that 26.8% of the variance in job
satisfaction was explained by interpersonal conflict and organizational constraint.
Interpersonal conflict (β = -1.33, p <.005) was identified as the strongest predictor followed by organizational constraint (β = -.963, p <.005).
In conclusion interpersonal conflict and organizational constraint may contribute to nurse’s job satisfaction. The study showed that the organizations have an important role to mitigate the negative impact of stressors and design an intervention
aimed to developing and sustaining a harmonious environment which is conducive to higher levels of job satisfaction among nurses.
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Keywords
Employee’s job satisfaction , job stressor across nursing.