TQM Practices Of Manufacturing Firms : An Empirical Study On Labor Productivity

Loading...
Thumbnail Image
Date
1997-05
Authors
Kader, Aziz
Journal Title
Journal ISSN
Volume Title
Publisher
Universiti Sains Malaysia
Abstract
The focus of this study is to find the relationship, if any, between the critical factors of quality management and (labor) productivity in manufacturing organizations. The eight critical factors of quality identified for this study are role of top management and quality policy, role of quality department, training, product /service design, supplier quality management, process management/operation procedures, quality data and reporting, and employee relations in order to achieve high productivity in organizations.
Description
Keywords
Manufacturing Firms , Labor Productivity
Citation