TQM Practices Of Manufacturing Firms : An Empirical Study On Labor Productivity
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Date
1997-05
Authors
Kader, Aziz
Journal Title
Journal ISSN
Volume Title
Publisher
Universiti Sains Malaysia
Abstract
The focus of this study is to find the relationship, if any, between the critical factors of
quality management and (labor) productivity in manufacturing organizations. The eight
critical factors of quality identified for this study are role of top management and
quality policy, role of quality department, training, product /service design, supplier
quality management, process management/operation procedures, quality data and
reporting, and employee relations in order to achieve high productivity in
organizations.
Description
Keywords
Manufacturing Firms , Labor Productivity