The Effect Of Work Values And Humor On Job Performance In International Joint Ventures In Iran : Communication Satisfaction As A Mediator
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Date
2015-03
Authors
Jalalkamali, Mohammad
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Abstract
The present study was conducted among Iranian employees who work in
international joint ventures (IJVs) to study the effect of work values and humor on
job performance with communication satisfaction as a mediator. Social exchange
theory was used as a reference. A total of 375 usable questionnaires were collected.
The data was analyzed by SPSS software and multiple regression analysis method
was used.
Findings of the present study revealed that work value has a significant
impact on job performance. It is highlighted that frequent use of humor has a
significant impact on job performance. It is shown that two dimensions of work value
(instrumental and cognitive) have significant impact on informational communication
satisfaction. In addition, relationships between work values and relational
communication satisfaction were supported. It is also found that there is a positive
relationship between frequency of humor and communication satisfaction. It is also
made known that communication satisfaction has a positive relationship with job
performance. The findings enunciate that informational communication satisfaction
partly mediates the relationship between both instrumental work value and cognitive
work value on contextual performance. Meanwhile, it is indicated that informational
communication satisfaction entirely mediates the relationship between instrumental
value and task performance. Informational communication satisfaction partially mediates the relationship between cognitive value and task performance. In addition,
it is demonstrated that relational communication satisfaction mediates the relationship
between work value and job performance. It is pointed out that informational
communication satisfaction partially mediates the relationship between frequency of
humor and contextual performance. The results of the present study emphasized that
relational communication satisfaction partially mediates the relationship between
frequency of humor and contextual performance. The findings noted that relational
communication satisfaction partially mediates the relationship between frequency of
humor and task performance.
The findings of the present study provide useful information for the IJVs,
especially in Iran. For Iranian IJVs that wish to improve their employees’
contribution on job performance, human resource department of the Iranian IJVs are
recommended to take serious observations and enhance work values, humor and
communication satisfaction.
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Keywords
Management