A Study Of Knowledge Creation In Six Sigma Dmaic Project Success And Its Impact On Organizational Performance

dc.contributor.authorAng, Boon Sin
dc.date.accessioned2016-07-18T03:40:07Z
dc.date.available2016-07-18T03:40:07Z
dc.date.issued2015-06
dc.description.abstractThere are number of empirical researches that are studying the relationship of Six Sigma and organizational performance. However, most of them are focusing on direct relationship of Six Sigma and organizational performance. There is no detail investigation how Six Sigma can lead to the improved organizational performance. This research suggests that by integrating organizational knowledge creation processes the link between Six Sigma and organizational performance can be explained and developed. This study investigates the existence of a relationship between organizational knowledge creation processes in Six Sigma DMAIC project, knowledge, Six Sigma project success and organizational performance. The research is conducted by using case study first then followed by the survey study. Four case studies are conducted to validate if there are evidences of the theoretical construct of organizational knowledge creation processes exist in Six Sigma DMAIC project. The case study finds relevant evidences of organizational knowledge creation processes exist in Six Sigma DMAIC phases. The survey study tests the theoretical research models by analyzing data from 225 Six Sigma manufacturing companies in Malaysia. The findings reveal that organizational knowledge creation processes has positive effect on knowledge. In turn, the knowledge has positive impact on Six Sigma project success and Six Sigma project success leads to improve organizational performance.en_US
dc.identifier.urihttp://hdl.handle.net/123456789/2271
dc.subjectManagementen_US
dc.titleA Study Of Knowledge Creation In Six Sigma Dmaic Project Success And Its Impact On Organizational Performanceen_US
dc.typeThesisen_US
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