Towards a successful implementation Business Process Management (BPM) for sustainable organization performance.

Simple item page
dc.contributor.authorWai Peng, Wong
dc.date.accessioned2017-10-10T02:16:17Z
dc.date.available2017-10-10T02:16:17Z
dc.date.issued2015
dc.description.abstractThis study has examined the factors that affect the implementation of Business Process Management (BPM) as well as the impact of BPM on organizations performance in Malaysia. Manufacturing and service firms have been our focus in this research because these sectors contributes largely to the Gross Domestics Products (GDP) of Malaysia. Our research findings reveal that the business environment affects the business process adoption in Malaysia. Internal factor which is strategy influences business process adoption. Following that, this research also found that the extent of business process implmementation affects the organization performance. The contribution of this research is a framework that characterizes business process management and its impact on organization performance. Kajian ini telah mengkaji faktor yang menjejaskan pelaksanaan Business Process Management serla kesan BPM terhadap prestasi organisasi di Malaysia. Firma pembuatan dan firma perkhidmatan telah menjadi fokus kami da/am penyelidikan ini kerana sektor ini menyumbang sebahagian besamya kepada Gross Domestics Products (KDNK) di Malaysia. Hasil penyelidikan kami mendedahkan bahawa persekitaran perniagaan menjejaskan penerimaan proses perniagaan di Malaysia. Faktor da/aman yang merupakan strategi mempengaruhi penerimaan proses pemiagaan. Berikutan bahawa, penyelidikan ini juga mendapati tahap implementasi proses perniagaan menjejaskan prestasi pertubuhan. Sumbangan penyeJidikan in; ialah satu rangka kerja yang menerangkan pengurusan proses pemiagaan dan kesannya terhadap prestasi organisasi.en_US
dc.identifier.urihttp://hdl.handle.net/123456789/4856
dc.subjectBusiness Process Managementen_US
dc.subjectPengurusan Proses Perniagaanen_US
dc.subjectOrganization Performanceen_US
dc.subjectPrestasi syarikaten_US
dc.subjectMalaysiaen_US
dc.subjectMalaysiaen_US
dc.titleTowards a successful implementation Business Process Management (BPM) for sustainable organization performance.en_US
dc.typeTechnical Reporten_US
Files
License bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed upon to submission
Description:
Download
Collections
Pusat Pengajian Pengurusan - Geran Penyelidikan