A Phenomenological Study Of Purchasing Managers And Purchasing Social Responsibility Activities Within Electrical And Electronics Industry In Northern Malaysia: A Focus On Labour And Health & Safety
| dc.contributor.author | Loo, Saw Khuan | |
| dc.date.accessioned | 2017-01-05T06:41:13Z | |
| dc.date.available | 2017-01-05T06:41:13Z | |
| dc.date.issued | 2016-09 | |
| dc.description.abstract | This qualitative phenomenological study which is transcendental in nature, describes purchasing managers’ lived experiences on purchasing social responsibility (PSR) activities, specially focused on labour and health & safety. In-depth interviews were conducted with 15 purchasing managers working in electrical and electronics multinational corporations located in northern Malaysia. Five essences describe the purchasing managers’ experiences with regard to the nature of PSR activities. These experiences are: PSR activities are in the initial stage and incomprehensive; health & safety are more prioritised than labour standards; mild enforcement on supplier labour violations; extent of PSR activities differs according to the nature of the company, and perception of PSR activities influences the extent of PSR activities. Five essences describe the purchasing managers’ experiences pertaining to barriers to PSR activities. These experiences are: PSR activities are lower priority than purchasing managers’ primary objectives; there is a lack of authority for the managers to enforce PSR activities; there is a resource constraint to implement the activities; suppliers are reluctant to improve the standards of labour and health & safety; and the suppliers’ workers prefer longer working hours. This research contributes to stakeholder theory through its discovery of six essences on stakeholder salience. These essences include: customers and corporate headquarters are definitive stakeholders with high salience, possessing all three of the stakeholder attributes: legitimacy, power, and urgency; media and industry peers together, are expectant stakeholders with moderate-salience, possessing two attributes: power and urgency; government, managing directors, corporate social responsibility departments, human resource departments, and health & safety departments are latent stakeholders with low salience, possessing the attribute of legitimacy; competitors are latent stakeholders with low salience, possessing the attribute of urgency; definitive stakeholders influence purchasing managers’ primary objectives, and access to resources and authority, and subsequently influence the purchasing managers’ experience on PSR activities; and definitive stakeholders have yet to fully exercised their stakeholder power with regard on enforcement of PSR activities. The key implications of this research are: purchasing managers are recommended to be fully involved in PSR activities and include all the key suppliers in fulfilling the full requirements of labour and health & safety; corporate headquarters as high salient stakeholders are suggested to fully exercise power and support purchasing managers with full authority, resources and key performance indicators to perform PSR activities; customers as high salient stakeholders are proposed to fully exercise power and undertake cost sharing with purchasing managers to upgrade PSR activities; and government as low salient stakeholder is expected to exercise power and claim its urgency in order to be high salient, and subsequently, enforce labour law and provide tax incentives for implementation of PSR activities. | en_US |
| dc.identifier.uri | http://hdl.handle.net/123456789/3324 | |
| dc.subject | Phenomenological study which is transcendental in nature, describes purchasing managers’ lived experiences | en_US |
| dc.subject | on purchasing social responsibility (PSR) activities, specially focused on labour and health & safety. | en_US |
| dc.title | A Phenomenological Study Of Purchasing Managers And Purchasing Social Responsibility Activities Within Electrical And Electronics Industry In Northern Malaysia: A Focus On Labour And Health & Safety | en_US |
| dc.type | Thesis | en_US |
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