Antecedents Of Organizational Commitment: A Study Among The Hotels In Malaysia
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Date
2014
Authors
Asokan, Kartiban
Journal Title
Journal ISSN
Volume Title
Publisher
Universiti Sains Malaysia
Abstract
This research is conducted to study on the antecedents of organizational commitment. This study was conducted among the hotel employees in Malaysia. This study was carried out as a cross sectional study for about five months. A total of 430 questionnaires were distributed to the hotel employees across the Malaysia via face to face data collection and also via email response. In order to test the relationship between variables, the data collected from the respondents were analysed using numerous statistical techniques such as descriptive statistics analysis, factor analysis, reliability analysis and multiple linear regression by analysing using the Statistical Package for Social Science 22 (IBM SPSS Statistics 22). The results show that organization culture, transformational leadership, job security and employee compensation have significant relationship with the organizational commitment. The findings of this study suggests the hotel management to focus on this four aspects closely to enhance organizational commitment among their employees and sustain a healthy organization environment. Moreover the three organizational commitment dimension were analysed as well in this study. The organizational culture, transformational leadership and job security have significant relationship with affective commitment. Transformational leadership and employee compensation have significant relationship with continuance commitment. Only job security had significant relationship with normative commitment. This study contributes to the hotel managers and also top managements to formulate strategic ways to enrich the employee’s organizational commitment. This study’s findings also can contribute to the Malaysia Tourism Department by helping them to formulate strategies to improvise the tourism sector and help the tourism entities to boom in the tourism industry in Malaysia.
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Keywords
The antecedents of organizational commitment , among the hotel employees in Malaysia