Holistic Human Resource Development Model: The Inclusion Of Spiritual Quotient And The Influence Of Islamic Teachings
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Date
2018-05
Authors
Mahmood, Arshad
Journal Title
Journal ISSN
Volume Title
Publisher
Universiti Sains Malaysia
Abstract
Employees are the most valuable assets in organisations. HRD programmes aim to improve the development of employees and organisational effectiveness. HRD programmes help employees to develop their personal and organisational skills for organisational effectiveness. The conventional strategy of organisations in nurturing their employees focuses on enhancing an individual’s knowledge, skills, and abilities (intelligence quotient) and emotional control (emotional quotient). However, despite this immense interest in human capital, organisations tend to fall short of a holistic approach to human resource development which eventually affects their performance. This study highlights the significance of spiritual quotient (SQ) programmes in the formation process of human resource development (HRD). There were 12 in-depth interviews conducted with top management and human resource (HR) managers from four service sectors (Banking, Telecom, Health, and Education) in Pakistan. The findings divulged manifold problems that organisations lack understanding of the importance of SQ. It shows that SQ is the missing part of the process of employees’ development and should be considered an important factor to be developed. Moreover, this study uncovered the growing interest of SQ in the organisations. The interest of SQ assures that SQ is embedded in the fabric of organisational behaviour and psychology. The study emphasises the vital influence of SQ on the bottom line of the organisation, whereby human resources can meaningfully contribute towards organisational effectiveness. Further, this study indicates that without considering the spiritual development of employees, logic (IQ) and emotions (EQ) are not the only sources for human beings to perform utmost standard performances. Therefore, the emerging notion of human SQ and its multiple dimensions must be included in HRD initiatives in order to achieve a holistic mechanism. Based on these findings, this study proposed a holistic human resource development model for organisational effectiveness which will help to fulfil the rational, emotional and spiritual aspects of the employees.
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Keywords
The inclusion of spiritual quotient , the influence of islamic teachings