Self-awareness and self-preparedness of emergency evacuation among malaysian passengers at Kuala Lumpur sentral station

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Date
2019-06
Authors
Muhammad Syahir Bin Mohd Johari
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Abstract
This dissertation examines the self-awareness and self-preparedness of emergency evacuation among Malaysian passengers at Kuala Lumpur Sentral (KLS) Station, with a particular focus on how the passengers understand and rate the location of evacuation plans, emergency buttons, assembly area, emergency exit signs, evacuation route and location of another exit. A conducted survey with 329 respondents shows that the level of self-awareness and self-preparedness among the passengers are in the moderate level. Although the majority of respondents (48.0%) are familiar with the KLS Station, but they are still not aware with the evacuation procedure. More specifically, a significant proportion of the respondents do not know the locations of evacuation plans (50.8%), emergency red button (45.3%), assembly area (52.0%), evacuation route (51.0%) or location of another exit (41.6%). In terms of demographic differences, results from Independent Sample t-Test revealed that there are some differences in self awareness and self-preparedness between males and females, familiar and unfamiliar passengers with that station as well as among the different age groups. The critical issues that need to be improved by the management team and manager of emergency response at KLS Station are the location of evacuation plans, assembly area and evacuation route that obtained the mean score below 2.5. Findings of this study can assist managers of emergency response in developing appropriate strategies, design solutions, trainings and education campaigns for effective and safe evacuation. Moreover, the results are a valuable resource in developing and verifying mathematical and theoretical models aiming to study passengers’ evacuation in a train station.
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