Self-directed work team’s effectiveness: the impact of team characteristics and team task design

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Date
2005-03
Authors
Quah, Ee Boon
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Abstract
The use of Self Directed Work Team in manufacturing organizations has increased in response to competitive challenges. The present study attempts to provide empirical evidence on the relationship between Team Characteristics (Team Composition, Team Beliefs, Team Process and Team Stability), Team Task Design and Team Task Meaningfulness with Self Directed Work Team’s effectiveness (Self Directed Work Team’s performance and the team member’s Quality of Work Life). It also explores whether Availability of Resources and Measure of Team Performance and Rewards moderate the said relationships. Two hundred and fifty six Self Directed Work Team’s members from seven manufacturing organizations in Penang participated in this study. Multiple regression were used to examine the relationship between independent and dependent variables. Hierarchical regression were used to test the moderators’ effect. The findings showed that Team Composition and Team Beliefs have a significant impact on Self Directed Work Team’s effectiveness. Hypotheses on relationship between Team Task Design and Team Task Meaningfulness with Self Directed Work Team’s effectiveness were partially supported. However, Team Process and Team Stability have no significant influence on Self Directed Work Team’s effectiveness. It was also found that Availability of Resources moderated the relationship between the independent variables and dependent variables whereas Measure of Team Performance and Rewards was not supported in this study. This study provides several implications to individuals who are involved and practice Self Directed Work Teams in the area of designing and developing Self Directed Work Teams.
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Business Administration , Team Characteristics , Team Task Design
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