The impact of human resource management Practices on employee retention among the Frontline hotel employees in Malaysia.
| dc.contributor.author | Rajoo, Ramesh Kumar Moona Mohamed@ | |
| dc.date.accessioned | 2018-10-24T07:12:55Z | |
| dc.date.available | 2018-10-24T07:12:55Z | |
| dc.date.issued | 2017-04 | |
| dc.description.abstract | Industri hospitaliti telah menjadi pemangkin penting kepada pembangunan industri pelancongan di Malaysia. Walaupun pembangunan yang amat pesat dalam industri hotel di Malaysia, isu berhenti kerja masih kekal tinggi dalam industri ini. Oleh itu, objektif kajian ini adalah untuk menyiasat sejauh mana amalan pengurusan sumber manusia iaitu pengambilan dan pemilihan, ganjaran dan insentif, pembangunan kerjaya, penilaian prestasi, dan latihan dan pembangunan memainkan peranan yang penting dalam pengekalan pekerja. The hospitality industry has become an important catalyst to the development of tourism industry in Malaysia. Despite tremendous development of hotels industry in Malaysia, the issues of employee turnover still remains high in this industry. Thus, the objectives of this research is to investigate the extent to which human resources management practices namely recruitment and selection, rewards and incentives, career development, performance appraisal and training and development plays an important role in employee retention. | en_US |
| dc.identifier.uri | http://hdl.handle.net/123456789/6864 | |
| dc.language.iso | en | en_US |
| dc.publisher | Universiti Sains Malaysia | en_US |
| dc.subject | Frontline | en_US |
| dc.subject | Human resource | en_US |
| dc.title | The impact of human resource management Practices on employee retention among the Frontline hotel employees in Malaysia. | en_US |
| dc.type | Thesis | en_US |
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