Impact of lean manufacturing practices on job satisfaction among employees in lean manufacturing companies; moderated by lean culture and mediated by job characteristics
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Date
2012
Authors
Khaw, Sui Minh
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Abstract
The objective of this study is to investigate the impact of lean manufacturing practices
on job satisfaction among employees in lean manufacturing companies, moderated by
lean culture and mediated by job characteristics. A survey has been conducted via
questionnaire dropped off and collected from employees in selected ten lean
manufacturing companies. A total of 500 questionnaires were sent and approximately
21% response rate obtained. Descriptive statistics were tabulated, followed by factor
analysis, reliability analysis, Pearson correlation and hypotheses testing using
regression analysis. The finding of this study is able to support the research objective.
This study established that lean manufacturing practices have partial positive effect on
job characteristics and job satisfaction. Job characteristics have significant positive
effects on job satisfaction. Job characteristics have partially mediated the relationship
between lean manufacturing practices and job satisfaction. Lean culture has partial
moderating effects on the relationship between lean manufacturing practices and job
satisfaction. The results will be of value to readers with interests in operations and
human resources, as well as the management and implementation of lean and its
associated practices. The limitations of this research are published where cross
sectional studies by their nature are subject to common method variances; further
refinement of the instrument and a replication of the study using a longitudinal
approach are recommended. Additional studies should be supplemented to include a
wider sampling to include Small and Medium Scale Enterprises or country specific. In
summary, this study contributes to the existing pool of knowledge on the relationships
between lean manufacturing practices and employee job satisfaction.
Description
Master
Keywords
Business administration , Lean manufacturing , Employees , Job satisfaction , Lean culture