Simulation Of Passenger Flow For International Departure Using Witness Horizon

dc.contributor.authorLiew, Jin Fung
dc.date.accessioned2022-10-31T10:31:10Z
dc.date.available2022-10-31T10:31:10Z
dc.date.issued2022-07-24
dc.description.abstractThe focus of the paper is to investigate the passenger flow in airport terminal in Kulim International Airport (KXP). There are some processes involved in the international departure in airport terminal such as check-in profile, security screening of passengers and baggage, and departure passport check. The objective of the paper is to investigate the number of machines and labours required through WITNESS simulation during peak hours in weekdays, weekends and holiday season. This research was proposed based on Kulim International Airport (KXP) project that is currently in planning stage. There are three different models that simulate the passenger flow in the check-in area, security screening and passport check in three different scenarios. The unhappiness of passenger is the parameter to measure whether the model is suitable to implement in real life. Unhappiness of passengers is based on the waiting time required in each section. Long waiting time may cause congestion and flight delays. The simulation result is based on unhappiness of passengers and an improved solution is needed when the unhappiness is more than 10%. The result of each model is analysed based on machines, buffers and labors performance. Each section is then compared based on percentage of busy, percentage of idle, number of operations, average waiting time and others. An optimum model is created when the unhappiness of passengers exceeds 10%. The proposed simulation layout is compared with the current layout with a better performance in reduce passengers’ waiting time in airport terminal.en_US
dc.identifier.urihttp://hdl.handle.net/123456789/16501
dc.language.isoenen_US
dc.titleSimulation Of Passenger Flow For International Departure Using Witness Horizonen_US
dc.typeOtheren_US
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