Antecedents and outcomes of intranet portal utilization in Malaysian research university: employee satisfaction as mediator.
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Date
2017-03
Authors
Sulaiman, Fardzah
Journal Title
Journal ISSN
Volume Title
Publisher
Universiti Sains Malaysia
Abstract
Sebagai institusi berdaya saing dan berorientasikan perkhidmatan, universiti memerlukan penyampaian perkhidmatan dan perkhidmatan sokongan yang cekap. Portal intranet diperlukan di institusi pengajian tinggi untuk meningkatkan komunikasi, membantu organisasi untuk mengurangkan kos, memendekkan masa kitaran proses, kerjasama dan menawarkan perkhidmatan yang lebih cekap dan berkesan.
As a highly competitive and service-oriented institutions, universities require efficient service delivery and support services to achieve their business goals. Intranet portals predominantly are needed at higher education institutions to improve communications, helping organizations to reduce costs, shorten process cycle times and offer services more effectively and efficiently.
Description
Keywords
Employee satisfaction , Mediator