The Effects Of Organizational Justice On Job Performance, Turnover Intention, And Absenteeism: Investigating The Moderating Role Of Emotional Intelligence
Loading...
Date
2010
Authors
Iu, Chai Cheun
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
Perceived justice is highly important for employee behavior in a workplace. The level of
perceived justice has been proved by many western researchers that able to affect employee
behavior. This study seeks to examine the association between perceived justice in three
dimensions namely distributive justice, procedural justice and interactional justice and employee
behaviors which included job performance, turnover intention and absenteeism. The study also
aims to establish relationships between emotional intelligence with the three employee
behaviors. Lastl'y, the research included emotional intelligence as a moderator for the
relationships between perceived justices with those employee behaviors. The researcher
hypothesized perceived justice would positively affect job performance but negatively affect
turnover intention and absenteeism. Same patterns would occur on the relationship between
emotional intelligence and those employee behaviors. Besides, researcher also hypothesized
emotional intelligence would moderate relationship between perceived justice and employees
behaviors as stated. Data was collected from 141 non-managerial employees in manufacturing
company from Johor by using self administered questionnaire. Questionnaire was developed by
adapting the measures from established research paper or researchers. The survey was done by
postal method. Results indicated that all three dimensions of justice and emotional intelligence
have significant effect on turnover intention.ยท However, for job performance, only interactional
justice and emotional intelligence showed positIve directive effect. Emotional intelligence
moderated the relationship between procedural justice and turnover intention; and distributive
justice and job performance. Emotional intelligence failed to moderate other dimensional justice
on job performance or turnover intention.
Description
Keywords
Perceived justice is highly important for , employee behavior in a workplace