Reliability of rapid Penang operation in mixed traffic situation
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Date
2017-06
Authors
Norazilah Binti Mohamed Paid
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Abstract
Public transportation system has been serving the public user for many years all
over the world with variety of public mode available; such as taxi, railway, and public
bus transportation system is one of the mode options. The availability of public bus
transportation system in most of the countries has gained trusted and confidence from
the public user for its quality of service in every aspect such as punctuality, frequency,
comfortability and many more. In action to that, the government and related agency
have taken responsibility to maintain and increase the quality of service of public bus
transportation system for the sake of public user’s prosperity and safety, which uses
this public mode as their preferred choice for commuter trip to go anywhere they
desired. In this study, Rapid Penang is the focus of the research as to evaluate the
performance of public bus transportation system in Penang Island. Northeast Penang
Island district is the selected study area as having the higher population and there are
three bus routes selected in this district which are bus route 101 for the northern zone,
bus route 203 for central zone and bus route 301 for southern zone based on most
frequent bus routes. From the results obtained, Rapid Penang has managed to provide
good services. Bus route 203 has achieved level of service of A during peak hours and
non-peak hours. Meanwhile, bus routes 101 and 301 have achieved level of service of
A during morning peak hours and non-peak hours but level of service of B during
evening peak hours. Thus, it is important to keep and maintain the performance of
public bus transportation system.