The Effect Of Managers’ Emotional Intelligence Dimensions On Employees’ Career Success: A Study Of Employees In Mncs In Penang
| dc.contributor.author | Kok, Chee Kit | |
| dc.date.accessioned | 2016-09-29T04:01:27Z | |
| dc.date.available | 2016-09-29T04:01:27Z | |
| dc.date.issued | 2015 | |
| dc.description.abstract | Penang draws in substantial foreign capital investments (FDIs) for the manufacturing and services industries and will require a continuous supply of high-quality talent to meet current and future human capital requirements. Hence, the need to place more emphasis on identifying the factors that can attract, retain and develop human capital. Career success, whether subjective or objective, has been found to be one of the key factors in this respect. This study aims to examine the relationship between managers’ emotional intelligence dimensions and employees’ career success. Additionally, employees’ job control will also be examined to determine its effect on the relationship between managers’ emotional intelligence dimensions and employees’ career success. Numerous studies have established that managers play a critical role in employees’ career success and that the quality of managers’ emotional intelligence has a positive effect on employees’ work outcomes such as work attitude, job performance, organisational citizenship behaviour and job satisfaction. However, there is very little published research examining the direct relationship between managers’ emotional intelligence dimensions and employees’ career success. This study is timely as it will provide empirical support for local human capital management of employees working in multinational companies (MNCs) operating in Penang, Malaysia. To achieve the research objectives, a cross-sectional quantitative research approach was employed. Convenience sampling was used to select respondents from the sample population of MNCs operating in Penang. Data collection was carried out using survey questionnaires which was then analysed using partial least squares-structural equation modeling. Findings indicate that employees perceive managers’ self-management and managers’ cognitive skills to be important to their career success. However, it was surprising to find that employees’ job control did not have any moderating effect on the relationship between managers’ emotional intelligence dimensions and employees’ career success. This study extends the traditional views on managers’ emotional intelligence by providing an evaluation of the manager’s emotional intelligence dimensions that employees perceive to be important to their career success. Furthermore, the findings provide management and career counsellors empirical evidence for designing career development programs to improve key managerial emotional intelligence dimensions. | en_US |
| dc.identifier.uri | http://hdl.handle.net/123456789/2628 | |
| dc.language.iso | en | en_US |
| dc.publisher | Universiti Sains Malaysia | en_US |
| dc.subject | Emotional intelligence dimensions | en_US |
| dc.title | The Effect Of Managers’ Emotional Intelligence Dimensions On Employees’ Career Success: A Study Of Employees In Mncs In Penang | en_US |
| dc.type | Thesis | en_US |
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