The Influence Of Employees’ Spiritual Intelligence On Organizational Citizenship Behavior: The Moderating Role Of Islamic Work Ethic
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Date
2018-05
Authors
Ahmed, Adeel
Journal Title
Journal ISSN
Volume Title
Publisher
Universiti Sains Malaysia
Abstract
The main objective of this study is to investigate the impact of employees’ spiritual intelligence (i.e., sense of meaning, sense of community and wisdom) on organizational citizenship behavior (OCB). This study investigates the moderating effect of the Islamic work ethic between the relationship of the dimensions of spiritual intelligence and organizational citizenship behavior. The lack of organizational citizenship behavior among employees is considered as one of the main problems contributed to the low performance of employees of airline industry in Pakistan. Furthermore, the research framework is supported by the Social Exchange Theory and the Al-Ghazali Theory of Soul. Academically, this research contributes to the body of knowledge by integrating the social exchange theory and theory of soul into the literature of spiritual intelligence and organizational citizenship behavior in the context of Pakistan. In this study, a cross sectional design with purposive sampling was used to collect data from 344 first line managers of airline industry of Pakistan. A total of 316 useable questionnaires with a response rate of 49.37% used for data analysis. Partial Least Square (PLS) second generation Structural Equation Modeling (SEM) method was employed to test the hypothesized relationship. Current study findings revealed that spiritual intelligence had a positive influence in affecting OCB. In particular, the results of the study showed that all dimensions of spiritual intelligence are important predictors to organizational citizenship behavior. In addition, the moderation test showed significant influence of Islamic work ethic on the specific relationships of spiritual intelligence and organizational citizenship variables.
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Keywords
Impact of employees’ spiritual intelligence , on organizational citizenship behavior