Motivation factors on knowledge sharing among public sector organizations in Malaysia
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Date
2012
Authors
Nurin Hanani, Baharul Azhar
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Abstract
A study has been conducted to explore the motivation factors on knowledge sharing among
public sector organizations in Malaysia. Nowadays, knowledge management (KM) has
been identified by most of the organizations as a positive force in creating new knowledge
hence increase sustainable competitive advantage. Many researchers have agreed on the
importance of knowledge management as the process that should integrate individual
talents, culture and technology to increase the knowledge generated throughout the
organizations. Knowledge sharing is the most essential part in the implementation of
knowledge management. Application of knowledge sharing culture in both public and
private sector organizations may develop efficiency and effectiveness of service delivery.
Malaysia’s public sectors have promoted numbers of key measures to enhance economywide
productivity, accelerate economic growth as well as to develop innovation and
creativity towards better quality, responsive and knowledge-based public services. Thus,
this paper proposes a theoretical model which identifies the motivation factors that promote
knowledge sharing in the public sector organizations. Data are collected through a
questionnaire survey. The sample consists of 237 usable responses in different government
institutions in Malaysia. The findings provided some empirical support for the theoretical
framework. It is assumed that there is a significant relationship between variables includes
individual attitude, social interaction, organization culture, supportive leader as well as
technology application and knowledge sharing. By educate the employees with the
appropriate knowledge sharing in their mindset and technology to support them will rapidly
bring a knowledge sharing culture in the public sector organizations in increasing the
capability of service delivery.
Description
Master
Keywords
Business Administration , Knowledge Sharing