A Case Study of Perception of Integrity in the Competency-Based Performance Assessment System (CBPA) In The Northeast Police District, Royal Malaysia Police (RMP), Penang
Loading...
Date
2015-07
Authors
Jamaiudin, Norhaslinda
Journal Title
Journal ISSN
Volume Title
Publisher
Universiti Sains Malaysia
Abstract
This study seeks to measure employees’ perception of integrity in the competency- based performance assessment system (CBPA). Introduced in 2002 under the Malaysian Remuneration System (MRS), the CBPA played an important role in pay-for-performance system. Employees’ performance and competency were measured to determine their eligibility for salary increment and promotion. However, after years of implementation, the CBPA received heavy criticism due to poor implementation, inappropriate method of assessment and unjust distribution of rewards. Such apprehension had raised concern on integrity. Guided by organizational justice theory and work character ethics theory, employees’ perception were gathered through survey questionnaire and semi-structured interview with police officers based at the Northeast police district, Royal Malaysia Police (RMP), Penang. Using the triangulation method, interview responses from 26 police officers and questionnaire feedback from 412 police officers were integrated and corroborated at the data analysis stage. It was evident that justice and ethical perception influenced perceived integrity in the context of the CBPA. Positive correlations among variables demonstrated that poor perception of procedural justice, distributive justice, interactional justice and work character ethics was associated with poor perception of integrity in the CBPA. The poor perception of integrity in the practice of CBPA was further discussed through interview analysis. Indeed, the research showed that 56.8 percent of change in the perception of integrity could be explained by these four predictor variables with perceived work character ethics as the strongest predictor which influenced perceived integrity of CBPA. Significantly, increased perception of integrity is possible through proper justice and ethical practices implemented in the CBPA.
Description
Keywords
Ethics and Integrity