Examining Crisis Management In The Eastern Libyan Construction Industry

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Date
2013-07
Authors
Omar Ibrahim, Targ Ali
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Publisher
Universiti Sains Malaysia
Abstract
Crisis management is the process by which an organization deals with a major event that threatens to harm the organization, its stakeholders, or the general public. A crisis management process can apply to any size company. It describes a series of interrelated processes and activities that will assist in creating, testing, and maintaining an organization-wide plan for use in the event of a crisis that threatens the viability and continuity of the organization. This thesis is a tool to help construction companies consider the factors and steps necessary to prepare and manage for a crisis (disaster or emergency), taking appropriate actions to protect the employees and community and helps ensure the company’s continued viability. It is specifically aimed to investigate the factors contributing to crisis management in the Libyan construction industry and it was conducted in the east part of Libya. Moreover, it also aims to propose policies or guidelines which could be initiated to assist all Libyan construction projects in managing any crises. The research instruments were fully tested using 234 randomly selected respondents in the construction companies in the eastern cities of Libya namely (Benghazi, Al-Bayda, Tabarak, Darnah, Al-Marj, Al-Abyar and Ajdabiya cities). Of the 234 questionnaires sent out and delivered to a random sample of the population, only 201 were returned. However, of the 201 respondents who completed the study, 11 were excluded because of their incomplete responses. A total of 190 participants were included in the analysis, with a response rate of 81.2%.
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Keywords
Examining Crisis Management , Eastern Libyan Construction Industry
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