Study on the job satisfaction and burnout among medical social workers in government hospitals in Malaysia
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Date
2007
Authors
Lim, Bee Ean
Journal Title
Journal ISSN
Volume Title
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Abstract
This study surveyed the job satisfaction and burnout levels of all medical
social workers in Malaysian government hospitals. It aimed to find the association
between the individual / demographic factors of the medical social workers to the
Human Service Job Satisfaction Questionnaire scores (HSJSQ scores), and it
identified other important factors which influenced the medical social workers’ job
satisfaction and burnout levels. The respondents were 143 social workers who
worked in 58 hospitals. Data was collected by questionnaire and the instrument
used was the Human Service Job Satisfaction Questionnaire (HSJSQ). The
questionnaire had two open ended questions which asked the social workers to
explain (1) why they were satisfied or dissatisfied and (2) why they suffered or did
not suffer from burnout with their jobs. Findings showed that overall the social
workers were satisfied with their jobs. The demographic variables of the medical
social workers did not have significant associations with the HSJSQ scores. The
individual / demographic factors were the main reasons for them being satisfied
whereas the organizational factors were the main reasons for them suffering from
burnout.
Description
Master
Keywords
Social science , job satisfaction , burnout , medical social workers