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Expectation And Perception Of Homeowners On Service Quality Of Green Home Property Developers

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dc.contributor.authorJ. Pathma Priya A/P Jayasingham
dc.date.accessioned2024-05-03T08:38:51Z
dc.date.available2024-05-03T08:38:51Z
dc.date.issued2023-06
dc.description.abstractIn this research, service quality analysis was conducted on homeowners who lived in green homes which was built by a green home property developer in Penang. In order to evaluate the service quality, a methodology that was developed by Parasuraman, Zeithaml & Berry in 1985 was adopted which is known as Servqual.
dc.identifier.urihttps://erepo.usm.my/handle/123456789/19103
dc.subjectExpectation And Perception Of Homeowners
dc.subjectService Quality Of Green Home Property Developers
dc.titleExpectation And Perception Of Homeowners On Service Quality Of Green Home Property Developers
dc.typeResource Types::text::thesis::doctoral thesis
dspace.entity.typePublication
oairecerif.author.affiliationUniversiti Sains Malaysia
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