PREDICTORS AND HEALTH OUTCOMES OF JOB STRESS: A STUDY OF SALESPERSONS IN THE PHARMACY OUTLETS OF PENANG

dc.contributor.author	MUNESY, DORAISAMY
dc.date.accessioned	2016-01-14T06:31:21Z
dc.date.available	2016-01-14T06:31:21Z
dc.date.issued	2009
dc.description.abstract	Job stress has been the popular subject due to its consistent fmdings that stress has been an unhealthy effect on an individuals' mental health. The purpose of this study is to examine whether organizational variables (formalization, centralization, job control, and perceptions of organizational politics), role variables (role conflict, role ambiguity, and role overload) and personality variable (self-efficacy) affect job stress. Results from a sample of 204 retail salespersons in Penang state, suggested that a majority of them suffered from relatively higher levels of job stress. The present research reveals that organizational factors (formalization, centralization, and perception of organizational politics) are positively associated with job stress among retail salespersons. Second, role variables also playa critical role in determining the level of job stress salesperson would experience at work, namely, role conflict. Job stress causing detrimental effects on individual's mental health, namely, depression and anxiety.	en_US
dc.identifier.uri	http://hdl.handle.net/123456789/1607
dc.subject	SALESPERSONS	en_US
dc.subject	OUTLETS	en_US
dc.title	PREDICTORS AND HEALTH OUTCOMES OF JOB STRESS: A STUDY OF SALESPERSONS IN THE PHARMACY OUTLETS OF PENANG	en_US
dc.type	Thesis	en_US

Now showing 1 - 1 of 1