Quality culture and quality costs of a manufacturing organization in Penang, Malaysia

dc.contributor.authorInn Seong, Ooi
dc.date.accessioned2016-03-18T07:26:27Z
dc.date.available2016-03-18T07:26:27Z
dc.date.issued1995-06
dc.description.abstractThe research was conducted to study whether there is any significant difference between the quality C\llture at the management, • supervisor and operator levels of an organization. The relationship between quality culture qt • management level and various elemeqts of quality costs of the organization was examined. A Similar study was carried out to compare the quality culture at operator level of· two other different organizations with the above organization. The results indicated that there was no significant difference between the quality at the management, supervisor and operator levels. However, there were significant differences between the quality culture of operator levels for the three orgainzations.en_US
dc.identifier.urihttp://hdl.handle.net/123456789/1766
dc.subjectQuality controlen_US
dc.titleQuality culture and quality costs of a manufacturing organization in Penang, Malaysiaen_US
dc.typeThesisen_US
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