A Study Of Service Quality In Information Technology (IT) Implementations

Simple item page
dc.contributor.authorChou, Terk Chuan
dc.date.accessioned2020-10-19T02:10:33Z
dc.date.available2020-10-19T02:10:33Z
dc.date.issued1995-06
dc.description.abstractThis research was conducted to study the service quality in the.. implementation of Information Technology (IT) solutions.The, study Wad intended to measure the service, quality as an "Expectation-Perception Gap" between the IT vendors providing the IT solutions and the customers purchasing and implementing the solutions.en_US
dc.identifier.urihttp://hdl.handle.net/123456789/10472
dc.subjectQuality In Informationen_US
dc.subjectTechnology (IT) Implementationsen_US
dc.titleA Study Of Service Quality In Information Technology (IT) Implementationsen_US
dc.typeThesisen_US
Files
License bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed upon to submission
Description:
Download
Collections
Pusat Pengajian Siswazah Perniagaan - Tesis