The Mediating Effect Of Affective Commitment on The Relationship Between Interactional Justices And Organizational Citizenship Behaviour Among Management Level Employees At Universiti Sains Malaysia
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Date
2009-06
Authors
Imran Zainoddin, Amir
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Abstract
This research studied the mediate effect of affective commitment towards the
relationship between interactional justices and organizational citizenship behaviour
among management level employees at USM. For this study OCB is being measured by 5
dimensions, where as, interactional justice and affective commitment is labelled as
unidimensional variables. By using stratified random sampling, a total of 176 sets of
questionnaires were collected among the management level of employees ranged from 41
to 54, from USM’s four campuses which consist of Main Campus, Engineering Campus,
Health Campus and Advanced Medical and Dental Institute (AMDI). The data was
subsequently analysed using SPSS linear regression analysis to test for the mediating
effect of affective commitment. Overall, study found that there is a positive significant
relationship between affective commitment and altruism and courtesy. Since majority of
the sub hypothesis were rejected, study concludes that affective commitment is not the
mediate effect between interactional justice and OCB. In conclusion, this result can be
used to improve the governance system of USM as an APEX status university based on
the recommendations stated.
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Keywords
Business , OCB , Organizational Citizenship Behaviour