A study on the factors influencing employees intention to use E- licensing

dc.contributor.authorPitchay Muthu @ Chelliah, Pathamanathan
dc.date.accessioned2014-07-24T07:43:35Z
dc.date.available2014-07-24T07:43:35Z
dc.date.issued2006
dc.description.abstractTechnology has changed the delivery of government services to the public and businesses. E- Licensing was introduced to meet the challenges faced by the licensing department and to provide better services. The number of employees using E-Licensing has been found to be very low. This study attempts to study the factors influencing employees’ intention to use E-Licensing system. The research model by Moore and Benbasat (1991) was adapted and used in this study. Six hypotheses were formulated to test the relationship proposed. The data collected from a sample of 90 respondents was used in analysis of the hypothesis. The findings from this study show that i) Perceived Usefulness /Relative Advantage is positively related to intention to use E- Licensing. ii) Perceived Ease of Use and Result Demonstrability is positively related to intention to use E-Licensing. iii) Visibility / Observability is positively related to intention to use E- Licensing. The results of this study will be useful to the licensing department to enhance E-Licensing usage by employees.en_US
dc.identifier.urihttp://hdl.handle.net/123456789/30
dc.language.isoenen_US
dc.subjectE-licensingen_US
dc.subjectBusiness Administrationen_US
dc.titleA study on the factors influencing employees intention to use E- licensingen_US
dc.typeThesisen_US
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