The Impact Of Information Technology Capability, Business Intelligence Use And Collaboration Capability On Organizational Performance
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Date
2014
Authors
Chong, Voon Chinn
Journal Title
Journal ISSN
Volume Title
Publisher
Universiti Sains Malaysia
Abstract
Today, the development of information technology has a significant impact on
business management. In fact, the use of the information technology to achieve
competitive advantages and improve organizational performance. Business
intelligence is becoming a powerful tool to support decision making by gathering,
storing, accessing, analyzing raw data that collected from various parties through the
communication and collaboration skills. So, collaboration can be viewed as valuable
and unique capability that must possess by organizations especially in globalization
era. Therefore, supported by resource based view, contingency theory and previous
literature, this study attempts to examine the impact of information technology
capability, business intelligence use and collaboration capability on organizational
performance in Public Listed Companies of Bursa Malaysia. This study also
integrates the moderating role of environmental volatility and the mediating role of
strategic agility into research model. Mailed questionnaire was used to collect data.
Partial Least Square was used to analyze the data based on the hypotheses derived
from the research framework. The findings indicate that business intelligence use and
collaboration capability are crucial predictors affecting the organizational
performance among PLCs. However, information technology capability does not
impact organizational performance. Meanwhile, strategic agility is fully mediated the
relationship between information technology capability, business intelligence use on
organizational performance, but environmental volatility does not moderate the
relationship. This study aims to promote greater understanding and insights into the
organization resources and capabilities of information technology, business
intelligence use and collaboration dimensions on organizational performance.
Description
Keywords
Information Technology , Moderating Role of Environmental Volatility , Business Intelligence Use