Humor, Communication Satisfaction And Organizational Citizenship Behavior In Iranian Electrical Manufacturing Industry
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Date
2010-06
Authors
Al Eslami Kandlousi, Nader Sheykh
Journal Title
Journal ISSN
Volume Title
Publisher
Universiti Sains Malaysia
Abstract
The purposes of the present study were to: (1) to study the relationship between Iranian
employees’ communication dimensions with their communication satisfaction at the
work place, (2) to examine the relationship between Iranian employees’ humor with
their communication satisfaction at the work place, and (3) to assess the relationship of
employees’ communication satisfaction with their OCB. Specifically, the present study
examines the relationship of three dimensions of communication (that are, formal,
informal, and nonverbal communication); two dimensions of humor (that are, how
effectively it is used and how often it is used); three dimensions of communication
satisfaction (that are interpersonal, group and organizational dimensions); and lastly,
five dimensions of OCB (namely courtesy, sportsmanship, civic virtue, altruism, and
conscientiousness). Three main hypotheses were developed to assess the relationship
between the variables of the present research.
Description
Keywords
Humor, Communication Satisfaction And Organizational Citizenship Behavior , Iranian Electrical Manufacturing Industry