Humor, Communication Satisfaction And Organizational Citizenship Behavior In Iranian Electrical Manufacturing Industry

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Date
2010-06
Authors
Al Eslami Kandlousi, Nader Sheykh
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Journal ISSN
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Publisher
Universiti Sains Malaysia
Abstract
The purposes of the present study were to: (1) to study the relationship between Iranian employees’ communication dimensions with their communication satisfaction at the work place, (2) to examine the relationship between Iranian employees’ humor with their communication satisfaction at the work place, and (3) to assess the relationship of employees’ communication satisfaction with their OCB. Specifically, the present study examines the relationship of three dimensions of communication (that are, formal, informal, and nonverbal communication); two dimensions of humor (that are, how effectively it is used and how often it is used); three dimensions of communication satisfaction (that are interpersonal, group and organizational dimensions); and lastly, five dimensions of OCB (namely courtesy, sportsmanship, civic virtue, altruism, and conscientiousness). Three main hypotheses were developed to assess the relationship between the variables of the present research.
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Keywords
Humor, Communication Satisfaction And Organizational Citizenship Behavior , Iranian Electrical Manufacturing Industry
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