Improving The Productivity Of Human Resource Management: A Case Study Of M-One Sdn. Bhd.
Loading...
Date
2015
Authors
Lee, Peng Kin
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
In today’s global economy, product life cycle is getting shorter and competition is
getting stiffer in the market. As a result, organizations are craving for human talents in
order to continuously strive for innovation and breakthrough idea that will help them
grow profitably. This has given rise to the importance of Human Resource Management
(“HRM”) as they are no longer serve behind the scene as mere administration but rather
emerge as business partner that support the delivery of organizational goals. This study
focuses on the HRM productivity issue of M-ONE Sdn. Bhd. – a PCB manufacturer
operating in Penang, Malaysia. The objective of the study is to improve the productivity
of M-ONE’s HRM process and achieve a fully integrated HRM. The study is conducted
via semi-structured interview and documents review. Various case study techniques were
utilized including the Ishikawa Fishbone Analysis and SWOT analysis to identify the root
causes and leading factors. After the analysis, several recommendations were suggested
to the company to improve the current situation such as implementing a fully integrated
Human Resource Information System (“HRIS”), establishing formalized control points
and key metrics for measuring labor productivity. The main conclusion drawn in this
study is that the current practices of the company is unable to increase their HRM’s
process productivity. Hence, it is time for M-ONE to change by implementing HRIS,
establishing formalized control points and key metrics to improve the overall HRM
productivity.
Description
Keywords
Human Resource Management: , Delivery of organizational goals.