Determinants Of Benchmarking Adoption
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Date
2004-04
Authors
Lee, Yean Pin
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Abstract
Stiff competiti0n and technology advancement have driven many companies for continuous improvement in their processes, products and services. Benchmarking, as one of the simple yet effective techniques, is vital for performance improvement in many areas. Nevertheless, benchmarking adoption is found lacking in the manufacturing sectors in Penang.
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Keywords
Determinants , Benchmarking Adoption