Users' Management And Developers' Roles On The Success Of Computerised Application Systems Implementation In The Malaysian Public Sector
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Date
2000-03
Authors
Baharudin, Ahmad Suhaimi
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Abstract
The objective of this research is to investigate whether the different roles played by
users, management and developers could influence the SUCCGSS of CAS
implementation in the public sector.
The dependent _variable is the success of CAS implementation, 8 independent
variables are categorized into 3 categories namely the users' roles, management roles
and developers' roles and 3 moderating variables namely projects size, projects
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structure and adequate documentation of existing system. A set of questionnaire has
been constructed and it acts as an instrument to collect primary data and it will be
distributed via mail to 160 respondents comprising of computer personnel in 120
government organizations. Statistical analysis using multiple regression (enter
method) was performed to the138 CAS.
From the study, users', management and developers' roles have a significant impact
on the success of CAS implementation. While projects structure and sufficient
docuIllenJation of existing system: prior to the CAS implementation have a moderating -
effect on this relationship. Thus, it is crucial for users, management and developers to
play their respective roles in order to ensure that all government CAS projects will be
successfully implemented.
Description
Keywords
Computerised Application Systems , Malaysian Public Sector