Determinants Of Perceived Ease Of Use Of E-Filing
| dc.contributor.author | Ramoo, Viveka | |
| dc.date.accessioned | 2016-09-07T01:52:22Z | |
| dc.date.available | 2016-09-07T01:52:22Z | |
| dc.date.issued | 2006-06 | |
| dc.description.abstract | Governments are seeking to benefit from information technology by introducing e-Gov, whereby incorporating various government services online for the benefits of the citizen. e-Filing introduced in Malaysia in 2006, is one of the example of e-government services. This is an exploratory study to model the determinants of ease of use of e-Filing. Many researchers have shown that ease of use is an important driver to intention to use and actual usage of a particular technology. Usage and attitude was omitted as many researchers have already shown the direct effect of eas~ of use and perceived usefulness on actual usage. Data was collected from 100 respondents using a structured questionnaire. The findings show that computer self-efficacy has the strongest influence on perceived ease of use (Beta=O.500). Other variables found to influence ease of use includes computer anxiety, facilitating conditions, subjective norm, and personal innovativeness. Voluntariness to use a system has been found to moderate TAM relationships in past research. The hierarchical regression results show that explanatory power of the model increases from 45.8% to 50.9% when voluntariness moderates the relationship. Personal innovativeness intlll~nce on ease of lise will be stronger when voluntariness is high. Understanding these factors can extend the knowledge which can lead to better planning and implementation of e-Filing in Malaysia. | en_US |
| dc.identifier.uri | http://hdl.handle.net/123456789/2468 | |
| dc.subject | Business Administration | en_US |
| dc.subject | E-Filing | en_US |
| dc.title | Determinants Of Perceived Ease Of Use Of E-Filing | en_US |
| dc.type | Thesis | en_US |
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