Successful implementation of computer-based information systems in schools
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Date
1998-07
Authors
Zakaria, Zarina
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Abstract
The growing use of information technology throughout the society in today's world
has put a pressure on schools to replace manual information systems of the traditional
paper and pencil technology. Today, educational institutions in Malaysia have taken
the appropriate step by implementing computer-based information systems in schools
in support of the nation's drive to fulfill its Vision 2020.
This study has three objectives: (I) to investigate the impact of school administrators'
attributes (attitude toward computer-based information systems, training m
computers, and experience with computer-related activities) on the success of
information systems implementation in schools; (2) to investigate whether user
expectation is influenced by their attitude, training, and experience; and (3) to see
whether user attributes and their expectations jointly influence information systems
implementation success.
Questionnaires were distributed to the selected secondary school administrators in the
state of Penang where each school involved in the study has at least one computer for
. .
administrative purposes. Regression analyses indicate that only school
administrators' attitude has a significant impact on the success of information systems
implementation. Attitude and training are found to influence their expectations
toward information systems. Findings also indicate that administrators' attitude
toward computer-based information systems and their expectation jointly· has an
influence over the systems success.
The findings imply that positive attitude of school administrators is essential m
assuring successful implementation of computer-based information systems.
Description
Keywords
Computer-based information systems