The Impact Of Total Productive Maintenance Practices On Job Characteristics And Job Satisfaction
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Date
2002-05
Authors
Wong, Wai Peng
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Abstract
This study examines the impact of TPM implementation on employees' job
satisfaction, via the mediating influence of job characteristics. Further, it also explores
the moderating effects of technological complexity on the relationship between TPM
and job characteristics.
This research was conducted using questionnaires distributed to a sample of
approximately 200 employees from different sector of organizations in Penang that
practice TPM. The data were then analyzed using SPSS software.
From this study, it was found that higher extent of TPM leads to higher job
satisfaction and job characteristics. In addition, the extent of involvement in TPM ,has
an indirect relationship with job satisfaction via the mediating influence of job
characteristics. The relationship between TPM and job characteristics was further
moderated by technological complexity. Managers have to know the possible
implications of TPM on the employees' attitude so that the organization could
implement TPM practices successfully from the human resource's point of view and
continue to provide benefits for the employees.
Description
Keywords
Business Administration , Job Satisfaction